Classification

Support Ticket Classification using TF-IDF

Support Ticket Classification using TF-IDF Vectorization

This is probably one project which every organisation can benefit from! A lot of human effort is spent unnecessarily every day just to re-prioritize the incoming support tickets to their deserving priority, because everyone just creates them either as Priority-2 or Priority-1. This issue can be solved to some extent if we had a predictive …

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